I'm not sure how you think that is good business. It made me feel like I was duped into this contract. Instead, I tried to do that, and because of the gag order, my sales rep FLAT OUT IGNORE ME. But if on the off chance I'm wrong (I don't work with 2gig, so I'm just assuming they're like every other alarm panel I've worked with) Then maybe you would do better good by documenting your proof and e-mailing 2GIG, so they can correct the problem. Have you actually tested this theory, by turning your system on with your regular code, and then trying to turn it off with the installers code? As I mentioned in my previous post, which you seem to have just completely ignored, I find it extremely hard to believe 2gig would make their panels in a way that would allow the installer to disarm a user code armed panel with the installers code.

Perhaps it takes me a little longer to get my boots/coat on as I leave. Most homeowners don't hang around front entry, and will let you 'see your way out'. Knowing the installer code, it would only take me 30 sec to access your disarmed system with the default installer code, view all your user codes including Master, and/or add my own code. As I said this code can be found online by anyone with a simple Google search for either the 2gig installers programming guide, or vivint/apx installer code 2gig default: 1561 Apx/vivint: 2203 Try it yourself SecurityMenutoolbox'enter installer code'user management If you currently have a 2gig/apx/vivint branded system change your installer code! It is a vulnerability when you can Google vivint installer code and see it everywhere, protection by omission is not protection at all. This is a known potential security vulnerability (the fact that 2gig uses the same default installer code, and that APX /vivint also uses the same default code for all go control systems.

If a potential unauthorized user gains access to your panel in the unarmed state, using the installer code give access to all installed user codes screen, and will even allow creation of a new user code, or change of a current user code.This code trumps the master/ other user codes (try it and see) It is an equivalent to a master master user code. The default installer code can be used to access an offline (not armed) system, and view the User codes including the master code, and change or create a new code.

Installer toolbox code vivint